Privacy Policy

This Privacy Policy explains how Snapshot Studio processes personal data in connection with the website, inquiries, bookings, photography services, proof galleries, and file delivery.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Purposes of Processing

We use personal data to respond to inquiries, assess project scope, prepare quotes and delivery plans, coordinate shot lists and sample setup review, schedule sessions, produce and edit images, provide proof and delivery galleries, manage payments and records, maintain website security, and meet legal or accounting obligations. We may also use limited technical data to operate the site, prevent misuse, and improve basic functionality.

Processing is tied to the website, the booking workflow, and service delivery.

Service Providers

We may share personal data with trusted service providers that support website hosting, form handling, email delivery, file storage, gallery access, payment processing, accounting, and technical maintenance. These parties act under instructions or contractual obligations appropriate to their role and may not use the data for unrelated purposes. If a project requires outside assistance, the information shared is limited to what is operationally necessary.

Service providers receive only the information needed for their assigned function.

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, or a lawful request from public authorities. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, customers, or others.

Legal disclosures are limited to what is necessary and proportionate.

01 · Collection

Data We Collect

We may process identification and contact details, inquiry content, booking and project information, product counts, shot lists, reference materials, session preferences, proof gallery selections, delivery details, payment-related records, and technical data such as device and usage information. Where needed for the service, we also process correspondence and file metadata connected to image review and delivery.

The categories collected depend on the inquiry, booking, and delivery steps used.

02 · Sources

Sources of Data

We receive data from website forms, email, phone calls, planning calls, and messages exchanged during the project. We also collect information generated through site use, booking administration, gallery access, and file delivery activities. In some cases, data is provided by the customer on behalf of a business or team member involved in the project.

Most data comes directly from the person making the request or booking.

03 · Cookies

Types of Cookies

We may use essential cookies to support site operation, security, and form functionality. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. If third-party tools are enabled for galleries, embedded content, or delivery functions, those tools may place their own cookies subject to their settings and policies.

Cookie use is kept to standard operational and analytical purposes.

04 · Controls

Cookie Controls

Where cookies or similar technologies are used, you can manage them through your browser settings and, where available, through the site’s cookie controls. Disabling some cookies may affect form handling, gallery access, or other site functions. Essential cookies may remain active where they are necessary for the operation of the website.

Browser settings and consent tools may limit non-essential cookies.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, restriction of processing, and objection to certain processing activities. You may also ask for clarification about how your data is used and, where relevant, request a copy of the data you provided in a structured format.

Available rights may vary depending on the legal basis and applicable exceptions.

Requests

How to Make a Request

To exercise your rights, submit a clear request using the contact details in this policy and include enough information to identify the relevant data or project. We may ask for additional information to verify identity and to protect the privacy of others. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are reviewed for identity and scope before any disclosure or change is made.

Data Retention

We keep personal data only for as long as needed for the relevant inquiry, project, accounting, legal, or technical purpose. After that period, data is deleted, anonymized, or archived where retention is required or permitted by law. Gallery access and project files may be removed after delivery or after the applicable retention period ends.

Retention is based on the purpose of collection, legal duties, and operational need.

Policy Updates

Any material update will be reflected on this page, and the revised version will apply from the stated effective date. If a change affects how we process personal data in a significant way, we may provide additional notice through the website or by direct communication where appropriate.

We may revise this notice when our practices or legal obligations change.